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STORE POLICIES

SHIPPING & RETURNS

If a customer is NOT satisfied with their order, we will do everything we can by resolving the issue. However, we do not offer returns or refunds on orders-- no exceptions. If there is a shipping delay and the treats received are moldy, we WILL ship you a NEW order, but customers must provide a picture in the first 48 hours of receiving their package.

 

Please review shipping costs and local delivery information prior to ordering. All orders are shipped through USPS and a tracking number will always be provided. Cost is determined by weight, size, and location of delivery.

 

Free local pickup is available at any of our scheduled events listed on our events page. At checkout use code SHOPLOCAL for free pickup and enter the name of the event and date in the notes section.

PAYMENT METHODS

Payment must be received before we begin working on your order. We accept all credit cards through direct checkout on our website. As soon as the payment is received, the order will be processed, and your treats will be freshly made. Once the treats have been made, the order is shipped the next business day.

FREQUENTLY ASKED QUESTIONS

  • How long do the treats last?
    Our treats can last up to 2 months when properly stored in the refrigerator.
  • What's your best seller?
    Pumpkin and Peanut Butter
  • What's the size difference between Bite Size or Large?
    Bite Size treats are great for smaller dogs under 20 lbs. Our large treats are great for medium to large dogs.
  • How should I store treats?
    For a longer shelf life store in a closed container in the fridge.
  • Are your treats preservative free?
    Yes, we make all our treats with ingredients you would eat and free of preservatives.
  • How do you make your treats?
    We make all of our treats to order by the dozen. We bake them in our own kitchen by hand in Winter Haven, Florida.
  • What kinds of ingredients do you use?
    Any treats that you see available in our store today will contain a fruit or vegetable (sometimes both), eggs, and gluten free flour. Some may have whole grain oats added as well, please refer to ingredients listed on each listing.
  • Can I buy Lakers Barkery treats in person?
    Yes! We're always adding new events to our calendar in and around Lakeland, Florida. To view our events calendar, click on the events page. We also have a list of retailers on our contact us page where you can purchase treats in select areas.
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